DELIVERY

We will Endeavor to charge cost of delivery during actual purchase of item on this website, however, when it is impossible to determine actual delivery cost using the transaction. We have special arrangement with Nova Poshta (Private postal Service) for the delivery of goods to our customers. Estimated Charges for Local Deliveries within Ukraine is 40grv minimum per order, All other areas will be quoted prior to sending the order to you.

Please do not hesitate to contact us and let us know, if you have a bright idea on how to cut down our delivery charges less than what is shown above – to the benefit of our teeming customers! We aim to deliver all goods ordered for within 12-24hours of receipt of order notice (working days). You can put in orders any time even at weekends.

All orders are subject to availability.

If we do not have an item ordered in stock as at the time of receipt of your order, we shall promptly email or call you to inform you and let you know when the item may be available and delivered.

Cancellation

You can cancel or change any of your current orders up to 2 hours after such order is made, You can do this by sending an email to info@fiduciaafricanshop.com or you can call our Customer Services department on +380639829227 / +380937971559. 

Payment

We receive payment in UAH using the following cards: American Express, MasterCard or Visa credit card, Visa Electron Cards at our Shop Through our POS. 

There is an options of payment on delivery to other city through Nova Poshta (private postal service).
VAT code: 39907078Vat inclusive on our price
Customer ServicesIf you have an order query, please e-mail us at info@fiduciaafricanshop.com  or call us on +380639829227 / +380937971559. 

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Please be informed that Fiducia African Shop has moved from Martyrosyana 16/14 to Aviakonstruktora Antonova St, 4/1. Please call +380639829227 for directions. Thanks for your understanding.